Why is my Grandfather Clock not chiming on the hour?

I have a Daniel Dakota Grandfather clock that was given to us by a friend. It will chime when I click the set on on the back but it will not chime on the hour. It is battery operated. A double A bat needed for running the time and 2 Ds to run the chime, I believe that is what those are for. There is a wire that runs from the AA area, a wire that runs from the pendulum, and a wire that runs from the speaker that puts out the chime sound. I have crisscrossed these wires every which way I can think of, but it will still not chime on the hour. It will, though, chime if I am winding the clock backwards. It will start chiming automatically at 10 till the hour. There is a click on the hour but that is it. Running backward, a click on the hour and a click at 10 till, which like mentioned before, sets off the chime. If anyone has any idea as to how to get this clock to chime on the hour, it would be great-fully appreciated. One last thing, if it helps, this clock was originally bought at Wal-Mart, but I do not believe they sell these anymore. Thanks for any help!